Viajar da Ucrânia a Portugal com um passageiro clandestino chamado covid-19estudo de um caso crítico em interpretação telefônica
-
1
Universidad de Alcalá
info
ISSN: 2175-7968, 1414-526X
Year of publication: 2024
Issue Title: Circum-Navegações Transtextuais e Culturais
Volume: 44
Issue: 1
Type: Article
More publications in: Cadernos de tradução
Abstract
The concentration of people in a family environment and international travel are two of the main ways in which the coronavirus, responsible for the great pandemic of our recent history, can spread, and it was a mixture of these two accelerators of the spread of the virus that led to the critical case that we want to present. At the end of October 2020, a Ukrainian-Portuguese family was unable to get together in Portugal when one of the family members presented severe symptoms compatible with covid-19 in Spain and required urgent hospitalization. This led to the isolation of another of the travelers with mild symptoms in a hotel in Spain, while the rest continued their journey to Portugal. None of the members of the family unit spoke Spanish and they were attended to by Osakidetza (the Basque Country Health Service), using the telephone interpreting service contracted from Dualia Teletraducciones, which operated in Portuguese-Spanish and Ukrainian-Spanish combinations. In this article, we analyze in depth the conversations held via telephone interpreting between patients and nurses, doctors, trackers and professional interpreters of Portuguese and Ukrainian, based on the critical case study methodology (Lian, 2001; Page & Meerabeau, 2000; Perry, 1997); from the hospitalization and isolation of family members until they were discharged and returned to Portugal. We specifically address the cultural elements, reflecting the asymmetry between the speakers and the impact that these two blocks of elements had on the transfer of information by the telephone interpreters.
Bibliographic References
- Bradbury‐Jones, Caroline, & Tranter, Siobhan. (2008). Inconsistent use of the critical incident technique in nursing research. Journal of Advanced Nursing, 64(4), 399–407. https://doi.org/10.1111/j.1365-2648.2008.04811.x
- Diao, H. (2022). Translation in global health emergencies. Cadernos de Tradução, 42(1), 1–23. https://doi.org/10.5007/2175-7968.2022.e79605
- Flanagan, John C. (1954). The critical incident technique. Psychological Bulletin, 51(4), 327–358. https://doi.org/10.1037/h0061470
- Harrelson, Paul B. (2019). Deaf Employees' Perspectives on Effective American Sign Language-English Interpreting in the Workplace: An Investigation Using the Critical Incident Technique. [Dissertation]. Gallaudet University. https://ssl.gallaudet.edu/gupress/excerpts/SLITR2.pdf
- Lázaro-Gutiérrez, Raquel, & Cabrera-Méndez Gabriel. (2021). How covid-19 changed telephone interpreting in Spain. The Journal of Internationalization and Localization, 8(2), 137–155. https://doi.org/10.1075/jial.21005.gut
- Lázaro-Gutiérrez, Raquel, & Cabrera-Méndez, Gabriel. (2022). Hazard communication through telephone interpreters during the pandemic in Spain: the case of covid-19 tracer calls. The Translator, 28(4), 523–537. https://doi.org/10.1080/13556509.2023.2179456
- Lian, Jin Xiong. (2001). Reflective practice: A critical incident. Contemporary Nurse: A Journal for the Australian Nursing Profession 10. 3–4. http://dx.doi.org/10.5172/conu.10.3-4.217
- Page, Susie &, Meerabeau, Liz. (2000). Achieving change through reflective practice: closing the loop. Nurse Education Today, 20(5), 365–372. https://doi.org/10.1054/nedt.2000.0430
- Perry, Lin. (1997). Critical incidents, crucial issues: insights into the working lives of registered nurses. Journal of Clinical Nursing, 6(2), 131–137. https://doi.org/10.1111/j.1365-2702.1997.tb00295.x
- Sanz Larruga, J. (1999). Las competencias del Estado, Comunidades Autónomas y Corporaciones locales en materia sanitaria. Universidade da Coruña. http://hdl.handle.net/2183/10765
- Schluter, Jessica, Seaton, Philippa, & Chaboyer, Wendy. (2008). Critical incident technique: a user’s guide for nurse researchers. Journal of advanced nursing, 61(1), 107–114. https://doi.org/10.1111/j.1365-2648.2007.04490.x
- Twelker, Paul A. (2003). The critical incident technique: A manual for its planning and implementation. Trinity International University, Deerfield, Illinois. https://ptwelker.wordpress.com/2019/03/24/the-critical-incident-technique-a-manual-for-its-planning-and-implementation/