Daniel
Rodríguez García
Profesor/a Titular Universidad
Universidad Politécnica de Cartagena
Cartagena, EspañaPublications in collaboration with researchers from Universidad Politécnica de Cartagena (2)
2013
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An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems
Best Practices and New Perspectives in Service Science and Management (IGI Global), pp. 142-159
2010
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Defining the semantics of it service management models using OWL and SWRL
KEOD 2010 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development