Using simulation-based optimization in the context of IT service management change process

  1. Ruiz, M.
  2. Moreno, J.
  3. Dorronsoro, B.
  4. Rodriguez, D.
Revue:
Decision Support Systems

ISSN: 0167-9236

Année de publication: 2018

Volumen: 112

Pages: 35-47

Type: Article

DOI: 10.1016/J.DSS.2018.06.004 GOOGLE SCHOLAR
La source de données: Scopus