Factors, Predictability, and Explainability of Mobile Telephony Customer Departure in Telecommunications Companies: A Systematic Review of the Literature

  1. Freire, D.
  2. Santos Mauricio Sanchez, D.
  3. Castillo Sequera, J.L.
  4. Fiallo Moncayo, D.
Journal:
IEEE Access

ISSN: 2169-3536

Year of publication: 2024

Volume: 12

Pages: 118968-118980

Type: Review

DOI: 10.1109/ACCESS.2024.3443318 GOOGLE SCHOLAR lock_openOpen access editor