Shaping, organizing, and rethinking service innovation: A multidimensional framework

  1. Rubalcaba, L.
  2. Michel, S.
  3. Sundbo, J.
  4. Brown, S.W.
  5. Reynoso, J.
Revue:
Journal of Service Management

ISSN: 1757-5818

Année de publication: 2012

Volumen: 23

Número: 5

Pages: 696-715

Type: Article

DOI: 10.1108/09564231211269847 GOOGLE SCHOLAR