Publications by the researcher in collaboration with Rafael Robina Ramírez (2)

2021

  1. 20Relationships among relational coordination dimensions: Impact on the quality of education online with a structural equations model

    Technological Forecasting and Social Change, Vol. 166

2020

  1. A Framework to Support the Process of Measurement of Customer's Satisfaction According to ISO 9001

    IEEE Access, Vol. 8, pp. 102554-102569