The role of language in the online evaluation of hospitality service encounters: An empirical study

  1. Mariani, M.M.
  2. Borghi, M.
  3. Kazakov, S.
Revista:
International Journal of Hospitality Management

ISSN: 0278-4319

Any de publicació: 2019

Volum: 78

Pàgines: 50-58

Tipus: Article

DOI: 10.1016/J.IJHM.2018.11.012 GOOGLE SCHOLAR