The role of language in the online evaluation of hospitality service encounters: An empirical study
- Mariani, M.M.
- Borghi, M.
- Kazakov, S.
Revista:
International Journal of Hospitality Management
ISSN: 0278-4319
Ano de publicación: 2019
Volume: 78
Páxinas: 50-58
Tipo: Artigo