The impact of automation and optimization on customer experience: a consumer perspective

  1. Gavrila Gavrila, S.
  2. Blanco González-Tejero, C.
  3. Gómez Gandía, J.A.
  4. de Lucas Ancillo, A.
Journal:
Humanities and Social Sciences Communications

ISSN: 2662-9992

Year of publication: 2023

Volume: 10

Issue: 1

Type: Article

DOI: 10.1057/S41599-023-02389-0 GOOGLE SCHOLAR lock_openOpen access editor

Sustainable development goals

Data source: Scopus