An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems

  1. Valiente, M.-C.
  2. Vicente-Chicote, C.
  3. Rodríguez, D.
Liburua:
Best Practices and New Perspectives in Service Science and Management

ISBN: 9781466638952

Argitalpen urtea: 2013

Orrialdeak: 142-159

Mota: Liburuko kapitulua

DOI: 10.4018/978-1-4666-3894-5.CH008 GOOGLE SCHOLAR

Garapen Iraunkorreko Helburuak

Datuen iturria: Scopus