Evolutionary Optimization of Service Times in Interactive Voice Response Systems

  1. Salcedo-Sanz, S.
  2. Naldi, M.
  3. Perez-Bellido, M.A.
  4. Portilla-Figueras, J.A.
  5. Ortiz-Garcia, E.G.
Aldizkaria:
IEEE Transactions on Evolutionary Computation

ISSN: 1089-778X

Argitalpen urtea: 2010

Alea: 14

Zenbakia: 4

Orrialdeak: 602-617

Mota: Artikulua

DOI: 10.1109/TEVC.2009.2039142 GOOGLE SCHOLAR
Datuen iturria: Scopus